Get in Touch With Us

Got a question about how sweepstakes casinos work, noticed something on the site that needs a second look, or just want to tell us what you think of our list of sweepstakes casinos? This page covers how to reach us, what kinds of messages we handle, and how quickly you can expect to hear back.

The Best Way to Contact Us

Email is the most reliable channel for reaching our team. Send your message to [email protected] and a real person will read it — we do not rely on automated replies to stand in for a genuine response. We aim to reply within two working days, though during busier periods it can take a little longer.

To help us route your message quickly, it helps to mention upfront what your enquiry is about: a question about a specific operator, a correction, feedback on the site, or something else. A few sentences of context is usually all we need.

What Kinds of Questions We Can Help With

We cover sweepstakes and social casinos — platforms that let players use free virtual currency, such as Gold Coins, alongside a promotional Sweepstakes Coins currency that can potentially be redeemed for prizes under each operator's own rules. Readers write to us about all sorts of things related to that world, including:

• General questions about how sweepstakes casinos work — the difference between the two currencies, how the no-purchase-necessary entry method works, or what redemption usually involves.
• Corrections and updates — operators change their eligible states, promotions, or terms fairly often. If something on our site looks out of date, we want to know so we can check it.
• Feedback on our coverage — suggestions for platforms we should look at, or topics you would like explained in more depth.
• State availability questions — since eligibility varies by state and can change, readers sometimes ask us to clarify what we currently show for a given operator. We will point you to the most current information we have, but we always recommend confirming directly with the operator's own terms before signing up.
• Partnership or editorial enquiries — if you represent a sweepstakes casino operator or a related business and want to discuss working with us, tell us who you are and what you have in mind.

What We Can't Do Through This Page

We are an independent review and comparison resource, not a customer support desk for any individual operator. If your enquiry concerns an account, a redemption, identity verification, or a specific transaction with a platform like Spinblitz, Casino.Click, or any other site we cover, that has to go through the operator's own support channels — they hold your account details and we do not. We are also not able to offer legal advice on whether a particular platform is permitted in your state; for that, check the operator's terms and, where you are unsure, your state's own guidance.

If you or someone you know is concerned about gaming habits, please mention this in your message. We will point you toward general responsible-play resources, though we are not a substitute for professional support services.

How Editorial Accuracy Feeds Back Into Our Rankings

Our list of sweepstakes casinos, including options like SplashCoins, Crown Coins, and Lucky.me, is put together by reviewing publicly available information about each operator: welcome offers, coin structures, game libraries, and stated eligibility. We do not accept payment for placement, and commission arrangements with any operator never decide their position on the page. Reader corrections are one of the ways we keep that information current, so if you spot a welcome offer that has changed or a state restriction that no longer applies, telling us helps every reader who visits after you.

For a broader look at how we approach a related topic, you can also read our page on Best Non GamStop Casinos.

What Happens After You Send a Message

1. Your email arrives and is reviewed by a member of our editorial team.
2. If it is a correction or accuracy concern, we check it against the operator's current published terms before making any change.
3. We reply directly, usually within two working days.
4. If your question falls outside what we can help with, such as an account-specific issue, we will let you know and point you toward the right place to take it.

A Few Things Worth Knowing Before You Write In

Sweepstakes casinos operate under a different model than licensed real-money online casinos, and the details that matter most to readers — eligible states, minimum age (commonly 18, though some operators require 21), redemption thresholds, and identity verification steps — are set by each individual operator and can change. If your question is about one of these specifics for a platform we cover, let us know which one and we will do our best to point you to accurate, current information, while always recommending you confirm directly with the operator before you sign up or attempt a redemption.

Thank you for taking the time to reach out. Whether it is a quick question, a correction, or a suggestion for what we should cover next, we read every message and appreciate readers who help us keep this site accurate and useful.